Refund & Return Policy
Eligibility for Returns
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You can request a return or exchange within 7 days of delivery if:
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The product is unused
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The product is unwashed
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Tags and packaging are intact
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There is no damage or stains
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Items failing these checks will not be accepted.
Non-Returnable Items
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Items purchased on clearance/sale
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Innerwear
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Gift cards
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Customized products
Process for Returns
To initiate a return, contact us at:
📧 support@invictawears.com
Once approved:
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You may need to ship the item back to us, or
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We will arrange a pickup (location-dependent)
Return shipping costs may apply unless the product was defective.
Refund Method
Refunds are processed within 7–10 business days after we receive and inspect the product.
Refunds will be issued to:
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Original payment mode, or
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Wallet/store credit (if chosen)
Exchanges
Exchanges are available for:
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Size issues
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Color changes
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Product defects
Exchanges depend on product availability.
Damaged or Wrong Products
If you receive a wrong or defective item:
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Contact us within 48 hours
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Share clear photos/videos as proof
We will replace it at no extra cost.
